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AI training for ecommerce teams

AI can save an online business hours every week, if people know how to use it well. We train your team online, by video call, to use AI tools on real work: writing listings and answering buyers, tidying product data and simplifying everyday processes.

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AI for ecommerce · Training

Your course

  1. Listings
  2. Buyer messages
  3. Product data
  4. Using AI safely
Who it's for
Ecommerce owners and teams who want to use AI properly, whatever their starting point.
What it covers
Listings, customer service, product data and finding the processes AI can speed up.
How it works
Live online sessions by video call, built around your own products and tasks.

What we cover

We use AI every day to build Prolisto and the free tools on this site, so the training is about what works in a real ecommerce business, not general theory.

  1. 01

    Writing listings with AI

    Titles, descriptions and item specifics that are accurate and complete, and how to check what the AI writes before it goes live.

  2. 02

    Customer service

    Drafting replies to buyer messages and returns quickly, while keeping your tone and getting the facts right.

  3. 03

    Product data

    Cleaning, filling in and reformatting product data and supplier feeds, so it's ready to list.

  4. 04

    Finding time savings

    Mapping where your team's hours go, and which tasks AI or automation can take on.

  5. 05

    Using AI safely

    What not to paste into AI tools, how to spot mistakes, and how to keep customer data protected.

Try it yourself

Free AI listing generator

See what AI can do with a single product photo, as a starting point for your team.

Try it free

AI agents for product descriptions

When you're ready to automate at scale, we can build an agent that writes descriptions for your whole catalogue.

See the service

How the training works

  1. 1

    Understand your business

    What you sell, where, and which tasks take up your team's time.

  2. 2

    Plan the sessions

    Training built around your products and processes, at the right level for your team.

  3. 3

    Learn by doing

    Live sessions by video call, where your team uses AI on their real work.

  4. 4

    Follow up

    Guides to refer back to, and help when questions come up afterwards.

AI training for ecommerce teams

Tell us about your team

How many people, what they work on and how much they use AI today is plenty. We reply within one working day.

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Your details

We reply within one working day.

See how we use your details in our privacy policy.

Questions about ai training for ecommerce teams

Does my team need any AI experience?
No. We start from where your team is today, whether that's never having opened an AI tool or using one every day.
How is the training delivered?
Online, by video call. Sessions are live, so your team can ask questions and practise on their own work, and nobody needs to travel.
Which AI tools do you cover?
The ones that suit your business and budget. We focus on the skills that carry over from one tool to another, as well as the specific tools you choose.
Will it be relevant to our business?
Yes. Sessions use your own products and tasks, so your team practises on the work they actually do.
Is our data safe?
Using AI safely is part of the training, including what not to share with AI tools and how to protect customer data.

Other services

Ecommerce consultingAdvice on selling well on eBay, Amazon, Discogs and Google Shopping, from a team that has run ecommerce businesses for over 15 years.Software developmentCustom software and AI tools built around how your business works, from a small script to a full business system.Web developmentLanding pages, online shops and web apps for ecommerce businesses, built by the team behind Prolisto.AI agents for product descriptionsCustom AI agents that write product titles, descriptions and item specifics for your whole catalogue, in your brand's voice and to each marketplace's rules.Competitor price monitoringCustom price intelligence tools that track competitors' prices and stock on marketplaces, websites and Google Shopping, and turn the data into pricing decisions.eBay listing template designCustom eBay listing templates and eBay shops, designed to match your brand, built to eBay’s rules and hosted for you.